Building Quality Engineering Capacity for an Origami Risk Implementation

A public-sector self-insurance pool was implementing the Origami Risk platform but lacked the internal capacity and specialized skills to complete structured quality assurance before go-live. Myridius provided dedicated quality engineering, designing more than 100 test cases across Claims, Underwriting, and Finance, managing defects and requirements coverage in IRIS, and transitioning durable QA ownership back to the client.

Key Outcomes

• More than 100 test cases designed across Claims, Underwriting, and Finance.
• Requirements coverage and defect management centralized in IRIS.
• QA ownership transitioned back to client teams for sustained capability.

Overview

A public-sector risk management and self-insurance pool was implementing the Origami Risk platform to modernize how it managed claims, underwriting, and finance processes. The challenge was that the organization lacked the internal capacity and specialized quality assurance skills needed to validate a complex configuration before go-live, creating schedule risk, limited test coverage, and weak documentation control. Myridius provided dedicated quality engineering, designing more than 100 test cases spanning Claims, Underwriting, and Finance, and using IRIS to manage test execution, defects, requirements coverage, and reporting. As a result, the client gained structured, well-documented test coverage, reduced go-live risk, and a transition of QA ownership back to its own subject matter experts, leaving a durable internal quality capability rather than a one-time test pass.

Client Context

The client is a public-sector risk management organization operating as a self-insurance pool, serving member entities across claims, underwriting, and finance functions.

Quality engineering mattered here because the organization was standing up a complex Origami Risk implementation that would underpin core operations, yet it lacked the in-house QA capacity and specialized skills to validate that configuration before go-live. What was at stake was confidence in the new platform: whether claims, underwriting, and finance processes would behave correctly on day one, and whether the team could sustain quality after launch.

The Challenge

The client was implementing the Origami Risk platform but lacked the internal capacity and specialized quality assurance skills to complete structured testing before go-live. The desired state was thorough, well-documented test coverage across core functions, with defects tracked and resolved and a QA capability the client could own going forward.

Consider the position the team was in. A complex platform spanning Claims, Underwriting, and Finance was approaching go-live, but there was no structured test design, limited coverage of requirements, and weak control over test documentation. The risk was that defects would surface in production, that coverage gaps would go unnoticed, and that the organization would have no repeatable QA process after launch.

Transformation Goals

The engagement focused on north stars that connected structured test coverage to reduced go-live risk and a sustainable internal QA capability.

• Structured Coverage: Design and execute thorough test coverage across Claims, Underwriting, and Finance for the Origami Risk implementation.

• Defect and Requirements Control: Track defects and requirements coverage in a controlled, well-documented way to reduce go-live risk.

• Sustainable Capability: Transition QA ownership and practices back to the client's subject matter experts for ongoing quality.

The Solution

The engagement provided dedicated quality engineering for the Origami Risk implementation. Myridius orchestrated a structured testing program, embedded test management and defect tracking discipline through IRIS, and reimagined quality assurance as a capability the client could own rather than a one-time effort. The progression moved from deploying structured test design and coverage, to embedding defect management and requirements traceability, to reimagining QA as a transferred, sustainable internal practice.

• Orchestrated the foundation: Designed more than 100 test cases covering core functional areas across Claims, Underwriting, and Finance, establishing structured test coverage for the implementation.

• Embedded intelligence into the journey: Used IRIS to manage test execution, defect tracking, requirements coverage, metrics, and reporting, giving the program traceable, well-documented control.

• Reimagined the operating model: Transitioned QA ownership and practices back to the client's subject matter experts, building a durable internal quality capability beyond go-live.

Governance and Trust

Because this engagement validated a platform underpinning claims, underwriting, and finance for a public-sector risk pool, control and traceability were central. Managing test execution, defects, and requirements coverage in IRIS ensured that testing was documented, auditable, and tied back to requirements rather than ad hoc.

Designing more than 100 test cases across core functional areas gave the program defensible coverage, while transitioning QA ownership back to the client's subject matter experts ensured that quality discipline persisted after go-live. This combination of structured coverage, centralized documentation, and knowledge transfer reduced both immediate go-live risk and the longer-term risk of a team that could not sustain its own quality practices.

Results

The engagement transformed an at-risk implementation with limited QA capacity into a structured, well-documented quality program with coverage across core functions and a QA capability the client could own. The result was reduced go-live risk and a sustainable internal practice.

The result:

• Established more than 100 documented test cases across Claims, Underwriting, and Finance.

• Centralized test execution, defect management, and requirements coverage in IRIS.

• Transitioned QA ownership back to client subject matter experts for sustained capability.

Technology Stack

Core Platform

Origami Risk
The risk, claims, underwriting, and finance platform under implementation

Test and Defect Management

IRIS
Manages test execution, defects, requirements coverage, metrics, and reporting

Test Artifacts

Test case design, regression and functional test sets, requirements documentation
Provide structured, repeatable coverage across core functions

Reporting

IRIS metrics sheets and dashboards
Give visibility into coverage, execution, and defect status

For an organization implementing a complex risk platform, limited internal QA capacity is a direct threat to a successful go-live. This case shows how dedicated quality engineering reduces that risk and leaves a capability behind. This was not a one-time test pass. It was structured, documented coverage plus a transfer of QA ownership back to the client.